Making the Right Move Consumer Handbook

Moving to a new home is one of life’s most stressful, but exciting undertakings. It is important that you understand your rights and responsibilities when you move. The Professional Movers Association of Florida (PMAF) wants to help you make this transition to your new home a smooth one. This guidebook will assist you in your move within the state of Florida.  (For moves outside of, or that leave the state of Florida, please contact the American Moving and Storage Association at (703) 683-7410 or visit

Table of Contents

1.) Consumer’s Guide to Moving Terms

2.) Choosing a Mover

3.) The Cost of Your Move     

4.) Understanding Your Contract and Estimate                                                             

5.) After Choosing Your Mover

6.) Packing

7.) It’s Moving Out Day!

8.) It’s Moving in Day!

9.) Before Booking over the Internet

10.) Resolving Damages Incurred During the Move

11.) Interstate Moving

12.) Resolving Disputes with Movers

13.) Frequently Asked Questions about Disputes

14.) General Frequently Asked Questions

Published by the Professional Movers Association of Florida, Inc. 1400 Village Sqr Bld #3-175 • Tallahassee, FL 32312 
Copyright © 2018 by Professional Movers Association of Florida
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recoding, or otherwise, for remuneration of any kind without the prior written permission of the publisher. This manual may be transmitted for free by anyone at anytime.